Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Instructional Designer (ID) is also called Learning Experience Designer (LED) and works to consult with clients in order to design, develop, and evaluate instructionally sound learning and performance interventions.

Responsibilities:

• Consult with clients to determine how/if a learning experience can help close a performance, skill, or knowledge gap.

• Create instructionally sound learning experiences using adult learning principles designed to close performance gaps.

• Lead and mentor teams of other IDs and Associate IDs, as needed.

• Assist the Project Manager in developing client proposals.

• Assist in documenting, reviewing, and validating client requirements.

• Write and evaluate learning or performance objectives based on needs analysis, requirement gathering, and project scope.

• Leverage adult learning theory and client scope to select and implement instructional strategies.

• Create instructional design documents.

• Communicate effectively and respectfully with Subject-Matter Experts (SMEs).

• Gather content from client source materials and SME interviews.

• Organize learning content into meaningful chunks.

• Recommend delivery system alternatives based on learning strategy, content, and client constraints (if necessary).

• Develop content and/or oversee content development while collaborating with other learning team members.

• Assist in and/or conduct pilots of new learning experiences.

• Design evaluation instruments (such as assessment questions or surveys) to measure learning effectiveness and improve new or existing learning experiences.

• Communicate regularly with the Project Manager, reporting progress and staying within the project hour allocations while adhering to budget limits.

• Proofread, edit, and update all learning deliverables regularly.

• A senior/lead LED/ID may also:

• Act as a team QA, reviewing all team deliverables.

• Provide backup to PM, as needed.

Required Technical and Professional Expertise

• Graduate / Post-Graduate

• 10 - 12 years of overall experience with minimum of 5 - 7 years in End-to-End Content Development / Instructional Design in any International IT / ITES Company

• Knowledge of learning theory/educational psychology and application to adult learning.

• Knowledge of learning experience design methods including the ADDIE model.

• Experience applying learning theory to the creation of learning experiences.

• Experience delivering learning experiences and performance interventions.

• Experience writing performance objectives.

• Experience writing assessment/test questions.

• Experience performing audience analysis.

• Experience performing job task analysis.

• Experience performing content analysis.

• Experience performing delivery system analysis.

• Experience working in high-performing learning and training teams and on complex projects.

• Experience using courseware development tools (such as Captivate, Camtasia, and Articulate Rise, murf, PageTiger, WalkMe)

• Good to know - Liquid Planner, SNOW, Cornerstone Ondemand

• Ability to learn new courseware development tools and techniques quickly.

• Experience using graphics tools for simple functions such as:

• Image resizing, cropping, color adjustment, and text replacement

• Combining or re-editing images to create new images.

• Fluency in English language, including expertise in writing clearly for diverse, global audiences.

• Good written and verbal communication skills.

• Should have a valid passport

• Should be open to working in night shifts

Preferred Technical and Professional Expertise

• Should have excellent communication skills (oral & written) in English

• Should have strong hands-on knowledge in End-to-End Content Development + Experience design methods including the ADDIE model at a Global Level & Graphic Model Tools

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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