As the Service Engineer you will be responsible for providing on-site and in-house service to customers for both new and existing installations / products. This role will require to perform system installation, start-up, commissioning, warranty service, training and after warranty service for our Process Systems and Solutions Business Unit. We look forward to seeing your application!

In This Role, Your Responsibilities Will Be:

• Provide active on-site / in-house service and maintenance.

• Supervise and actively installs products, new systems, and system extensions by our customers.

• Provide remote technical support assistance (phone, modem, internet) for customer users of DeltaV.

• Investigate systems related customer complaints and report problems.

• Coordinate repairs and train customers for maintenance issues.

• Participate in defining and performing acceptance tests.

• Maintain good relationship with the customer during and after completion of the services.

Who You Are:

You quickly and decisively take actions in fact-changing, unpredictable situations displaying a can-do attitude. You consistently apply a business driver and marketplace focus when prioritizing actions. Build and deliver solutions that meet customer expectations. You deal constructively with problems that do not have clear solutions or outcomes. Carefully consider all relevant factors and use appropriate decision-making criteria and principles.

For This Role, You Will Need:

• Technical Degree or equivalent (electronic/electrical)

• Proven experience in the process control system industry

• Strong experience with DCS.

Preferred Qualifications that Set You Apart:

• ESD knowledge is an advantage

• Prepared to travel whenever vital and on short notice

• Prepared to undergo technical and specific training whenever the need arises

• Willingness to react on emergency calls

• Proficient in English

Our Offer to You:

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 23012854

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.