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Marriott Cluster Debtors Clerk - Protea Hotel by Marriott Breakwater Lodge in Cape Town, South Africa

Job Number 24077605

Job Category Finance & Accounting

Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

JOB SUMMARY

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting and auditing. Audit statistical, financial, accounting and auditing. Audit and reconcile all revenue postings.

CANDIDATE PROFILE

Education and Experience

  • A recognised appropriate financial qualification advantagous

  • 3 – 4 years experience in a similar function

  • The ability to perform well under pressure

  • Accuracy and attention to detail

  • Ability to work without supervision and within a team

  • Strong planning and organizing skills to meet deadlines with regards to operational requirements essential

  • Strong interpersonal and communication skills

  • Experience in Commerce and financial processes

  • Proficiency in Microsoft packages essential (Word, Excel, email)

  • Accuracy and numerical insight

  • Strong analytical skills and ability

  • Flexible working hours

CRITICAL WORK ACTIVITIES

Debtors:

  • Maintain up to date debtors book e.g invoices and statements

  • Generate and send out statements by the 7 th of each month

  • Follow up on, collect and allocate debtors payments

  • Carry out billing, collection and reporting activities according to specific deadlines

  • Perform account reconciliations

  • Monitor customer account details for non-payments, delayed payments and other irregularities

  • Generate age analysis

  • Maintain accounts receivable customer files and records (spreadsheet credit applications and documents)

  • Process credit card payments

  • Investigate and resolve customer queries

  • Process adjustments as and when required as approved by management

  • Communicate with customers via phone, email, mail and personally

  • Assist with month end closing

  • Age Analysis/Credit limits weekly

  • Monthly debtors meeting and O-status on a Wednesday 2pm.

  • Take minutes and send out within 48 hours.

  • Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.

  • Follow all company policies and procedures.

Duties Included but not limited to the following:

  • Reconcile cash activity report – discuss variances picked up with the Cluster Finance Manager & Assiststant Cluster Finance Manager

  • Distribute cash activity report to HOD’s weekly

  • Daily banking when needed (assisting to remove banking from safes and to assist with mid-month surprise and month end float checks)

  • Credit card recon

  • Change and change requests

Safety and Security

Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural

disasters).

Maintain awareness of undesirable persons on property premises.

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure

environment.

Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Policies and Procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Follow company and department policies and procedures.

Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company

policies and procedures.

Perform other reasonable job duties as requested by Management.

Working with Others

Support all co-workers and treat them with dignity and respect.

Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards.

Physical Tasks

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Critical Competencies

Analytical Skills

Learning

Decision-Making

Interpersonal Skills

Customer Service Orientation

Team Work

Interpersonal Skills

Diversity Relations

Communications

Communication

Telephone Etiquette Skills

Listening

English Language Proficiency

Applied Reading

Personal Attributes

Integrity

Dependability

Presentation

Positive Demeanor

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

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