The TE F&B Inventory Systems Manager is responsible for maintenance of our Crunchtime Information Systems database, which controls the Topgolf food, beverage, and retail item costs. This role is responsible for training our Playmakers on the Crunchtime software products – Enterprise Manager and Net Chef. This Playmaker will act as the Crunchtime expert and will provide support to Playmakers of all levels, at the corporate offices as well as our Topgolf venues. The Playmaker is this role is also accountable for the successful implementation of this application at all our Topgolf venues.

Job Responsibilities

• Execute Crunchtime database maintenance including, but not limited to adding new products and recipes, entering, and updating new and changed vendor information, managing vendor order guides, and setting up new locations and users in the system. (40% Time)

• Act as a liaison between Procurement, Finance, IT, and Operations to ensure all necessary database updates are completed on time for new policy or menu rollouts. (30% Time)

• Work directly with internal Crunchtime Help Desk and Operations to field questions and support end users. (15% Time)

• Formulate Topgolf standard Crunchtime training materials that will be kept up to date as new features are added and Topgolf SOP’s change (5% Time)

• Work with Crunchtime team members to ensure that the Crunchtime system remains in sync with other integrated systems (Point of Sale, Accounting Systems) (5% Time)

• Evaluate the new release versions of the software, request upgrades, and test all new features for implementation into Topgolf use of Crunchtime. (5% Time)

Critical Skills & Experience Requirements

• Bachelor’s Degree in technology, business, finance or accounting (preferred).

• Prior experience as a superuser or system administrator for a financial system. Certification and prior experience with Concur or Cadency would be a plus.

• Prior experience working with suppliers to streamline processes for application users.

• Financial solution design, testing, and implementation involvement.

• Prior experience working in teams to accomplish common goals.

• Experience with service desk tools – Jira, ServiceNow, etc.

• Interface experience with enterprise accounting systems.

• Excellent attention to detail and organizational skills are needed to effect change and prioritize deadlines.

• Strong analytical and problem-solving ability. Must be able to collaborate with business peers on breaking down complex problems into achievable solutions, either by process enhancements or through innovative technology.

• Prior successful track record in developing and maintaining relationships between IT and accounting teams.

• Strong project management capabilities to drive and deliver projects, both small and large, to completion with the defined scope, budget, and requested timelines.

• Ability to be a self-starter and dig in and learn new systems, from both the user and support level, financial software and reporting systems.

• Effectively communicate with stakeholders, team members, and across other technology teams.

• Expert knowledge of Microsoft Excel.

• Ability to adapt and adjust to quickly changing priorities to fulfill the needs of a rapidly growing organization.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.