The Ford Service Experience Platform (ServiceXP) team is seeking an experienced Pega Software Engineer that embraces Agile programming principles to further the vision for our product portfolio. ServiceXP provides the foundation for customer and dealer experiences (CX/DX) supporting our end to end Service Customer Journey.

Key Responsibilities:

• Collaborate, design and deliver software solutions following PDO concepts

• Contribute to user stories/backlog, prioritization & backlog grooming, sprint planning, sprint execution, verification and release working within a Product Team

• Clarify technical feasibility, alternatives & provide inputs to the Product Designer

• Provide technical leadership, oversight and guidance

• Enhance testing platforms, improve test automation, foster software craftsmanship

• Surprise and delight customers and partner software engineers

• Monitor and evaluate the performance of our solutions

• Collaborate with multi-skilled teams working on commercial/fleet software solutions

• Leverage backlog management tools (e.g. Rally; Kanban; etc.) and associated data to drive delivery awareness and alignment across partners

• Engage in Test-first Development, Test Driven Development

• Improve team's ability to continuously integrate and deploy solutions and manage issues

Qualifications:

• BS/MS in Engineering, Computer Science, or related field

• 5+ years of software development experience

• 1-3 year Pega development experience

• Experience with CI/CD Tools and Pipelines

• Modern databases (relational and non-relational)

• Experience on an Agile Software Delivery team

Additional Qualifications

• Demonstrated Technical Excellence and Leadership

• Passion for learning and willingness to work in a pair programming environment

• Highly effective in working with other technical specialists, Product Managers, UI/UX Designers and business partners

• Understanding of fundamental data modeling

• Experience developing and deploying to cloud platforms, such as GCP, PCF, AWS, Azure

• Experience with CA Agile Central (Rally), backlogs, iterations, user stories, or similar Agile Tools

• Strong ability to form positive relationships quickly w/peers, team and business partners.

• Strong customer-centric focus; ability to work with multiple organizations

• Proactive written and oral communication skills.

• Proven experience with Agile Delivery, demonstrating a Lean-Agile, Customer-Centric Mentality.

• Successful track record collaborating with wide range of team members to drive common processes/tools

• Strong analytical and problem-solving skills

• Ability to multi-task and manage changing priorities

• Strong teamwork and interpersonal skills

• Ability to work independently and take initiative when solving unexpected problems

• Ability to have fun and enjoy the journey!

• Passion for building simple IT solutions to solve complex problems

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: Benefit Summary (https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-1.pdf)

This position is a salary grade 5 .

This position is a range of salary grades 5.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

# LI-Hybrid

Requisition ID : 29297