Jacks Retail Supervisor

CAMPUS AUXILIARY SERVICES AT SUNY GENESEO! Our people are the lifeline of the organization. We are committed to continuously developing our employees in an environment of trust and integrity. We strive to cultivate a culture that produces inclusivity, passion, celebration of accomplishments and strong communication. As a teammate in our culinary and dining services, operations or administration teams, you will have the opportunity to utilize skills in the areas of exceptional customer service, team collaboration, adaptability, determination and to serve others and immerse yourself in the organization - you get paid to make a true difference!

PURPOSE Jack's is a food and retail marketplace on the campus of Suny Geneseo. The Jack's' Supervisor assists in the smooth operation of daily processes to provide high quality service to students, faculty and other customers. This position is responsible for all store/cafe processes, and ensures sanitation and safety practices are met in all areas of the location. This position has direct supervision of employees to ensure compliance and adherence to department policies and procedures.

This is a 10 month position with summer months off. The schedule (which is subject to change) is 2:00 pm - 10:30 pm Monday-Friday.

ESSENTIAL FUNCTIONS -Oversight of Jack's to ensure high customer satisfaction in products and experience while driving company objectives -Responsible for product choice and placement to maximize space and increase sales -Collaborate with the marketing team to promote Jack's -Maintain monthly and annual sales targets -Anticipate and mitigate customer service comments/concerns -Maintain a safe, secure, and healthy work environment -Ensure an effective learning environment -Assist in interviewing and hiring of retail staff -Manage employee performance by clearly defining job responsibilities and standards of performance, providing clear, thorough and timely feedback, up to and including corrective action -Monitor staff attendance, reviews and approves various requests and authorizes all overtime and verification of timecards -Responsible for stock and inventory, daily register & safe reconciliation, costing out & pricing items -Communicates with other departments for Grab and Go product ordering and placement -Other duties as assigned

SKILLS AND COMPETENCIES -Excellent communication and interpersonal relationship building -Outstanding customer service -Strong leader -Problem solving -Customer service -Business acumen

EDUCATION AND EXPERIENCE -High school diploma or equivalency. Associate's Degree preferred, or equivalent combination of education and experience. Culinary and/or supervisory experience required. ServSafe certification preferred.

PHYSICAL REQUIREMENTS -Ability to bend, stoop, kneel, crouch and twist -Continued pushing, pulling, standing grasping and reaching -Ability to lift up to 40 pounds occasionally

SCOPE AND DIRECTION -Reports to: Senior Dining Manager -Direct Reports: This position has direct reports -FLSA Status: Non Exempt -Rate of pay: $18.50/hr

ENEFITS PACKAGE -Comprehensive health and wellness packages including health, dental, vision, FSA or HSA for full time employees -Retirement savings with employer match contributions -Life/Disability Insurance -Generous paid time off -Paid holidays -Complimentary dining and our on campus restaurants and cafes -Career growth opportunities -My Better Benefits discount services -Tuition reimbursement

In support of the ADA, this job description lists only the responsibilities and qualifications deemed essential to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Campus Auxiliary Services is an Equal Opportunity Employer.

Apply online at: http://www.jobs.casgeneseo.com