Technical Consultant

Joining a large IT Professional Services Organization, ensuring high quality services in the Medical IT arena as a point of reference for our customers for technical aspects for Radiology Informatics solutions implementation.

Your role

• Clearly understand performance expectations in terms of technical services and support.

• Meet with Radiology Informatics services, applications and sales teams as required to provide customer feedback, assist with project plans and align schedules. Provide back up as necessary to other team members.

• Take local responsibility for the technical components of assigned Radiology Informatics project installs from start to completion.

• Participate in training programs to enhance technical and application skills.

• Assist in providing technical direction and support to Application and Testing teams.

• Interface with the Project Manager, Customer & Applications team and provide reports to Service Management, as requested.

• Support the Incident Support team in the accumulation and distribution of technical information and when necessary support upgrades of Radiology Informatics solutions.

• Meet or exceed performance expectations in the delivery of technical services and applications support.

• Keep Philips Radiology Informatics service information database updated.

• Provide assistance and advice to the local teams in connection with generating sales of Philips RI solutions.

• Provide technical advice on software and hardware upgrades.

• Provide technical advice on changes to setup and functionalities.

• Interface to the Research & Development teams for software bug reporting.

• When not involved with the key responsibilities, the role will make full use of available time by undertaking projects to improve the technical services processes.

You are the right fit if

• Bachelor/Master Degree in IT or equivalent desirable

• You have 2+ year experience in a similar role

• Strong team player who will act on behalf of Philips in Healthcare IT projects

• Demonstrated acumen for understanding applications, workflow and network environments

• Experience in database development

• Verbal and written English language skills in addition to italian as local language

• Excellent communication skills

• Excellent troubleshooting and problem analysis skills

• Experience of working in production environments against SLAs

Minimum Skills:

• Database design, implementation/development, administration, dataguard, backups and recovery, tuning

• Experience of Oracle Programming Language, (PL/SQL developer)

• Development of simple integration components (COM object based interfaces, Web interfaces, XML, HL7, etc)

• Knowledge and experience of Microsoft Server, Vmware and HiperV solution

• Understanding/knowledge of Medical Standards: DICOM, Health Level Seven (HL7) and Integrating the Healthcare Enterprise

Desired Skills & Experience:

• Oracle DBA level

• SQL

• Common network protocols and technology

• Common security technologies and practices

• Storage Platforms technologies (RAID, SAN, NAS, tape libraries)

• High availability technologies (i.e. based on OS, Veritas, Oracle)

• Web and HTML technologies

• Oracle database programming experience

Geography: preferably based in Genoa or Milan and willing to travel up tp 70% of time within Italy and Greece.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-EU

#EDIRecruitmentItaly