A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

BA - Responsibilities and LevelsPosition: Business Analyst 1Position: Business Analyst 2Position: Business Analyst 3

Position: Business Analyst 1

Description: Obtains and utilizes subject matter expertise with a responsibility of articulating functional/technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole. Analyst is committed to developing strong relationships and partnerships with the business.

Demonstrates clear communication skills, verbal and written. Helps pod work through the SDLC. Facilitates meetings to assist the team in arriving at solutions. Excellent communication and documentation of feature requirements, decisions made, and status of work. Has basic knowledge in the areas of software development and database principles which help in understanding business requirements to be executed through technical solutions. Displays strong interviewing and analytical skills, and can work mostly independently to arrive at needed requirements. Team oriented and demonstrates ability to lead and assist team members when needed.

Duties:

• Obtaining and utilizing subject matter expertise with a responsibility of articulating and writing functional/technical business requirements depending on the project

• Research solutions and assess current and future state for requirements gathering and story writing

• Clearly articulate status and decisions made during agile development process

• Delivery of story requirements: ability to articulate and write stories according to written and verbal standards

• Identify bugs in the current system

• Basic understanding of data architecture

• Assist team members when needed

• Move IBRs (misc. items) and projects through the SDLC process

• Responsible for gathering business ideas from initial brainstorming and getting into production; in the form of an Agile story, creating mock-ups, prototypes, ad-hoc SQL queries, and other artifacts

• Lead reoccurring meetings with business partners

• Proactively collaborating with stakeholders in all levels of the business

• Use a variety of tools and methods to communicate clearly with business partners and developer team.

WebTech:

• Use a variety of tools and methods to communicate clearly with business partners, vendors, customers, and design and technology staff to analyze and identify opportunities to enhance mobile and web applications

• Comprehension of impexes and running them with guidance from developers

• Basic understanding of navigation of Hybris Backoffice

Business Intelligence:

• Responsible for taking on support rotation with guidance; analyze bugs that come into our ticketing system and resolves independently or create a developer bug

• Participate in steering meetings

• Execute QA/testing needed to assure the desired functionality and data integrity of BI solutions meet the business requirements and deadlines.

• Analyst has beginner level knowledge of our BI Stack (SSAS, SSIS, SSRS, Azure Data products, Excel, Power BI, DAX) and computer languages (SQL)

• Analyst has beginner knowledge of our database systems and can trouble shoot through any of our solutions with guidance

Ascend:

• Help create and update basic visual diagrams and process flows to help assist in data modeling and story acceptance criteria

• Help create Knowledge Base articles for new features that are going out - pull assistance from other BA’s and Technical counterparts

• Basic understanding of navigation of Ascend HQ and other Ascend applications

Position: Business Analyst 2

Description: Subject matter expertise with a responsibility of articulating quality functional/technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole.

Demonstrates clear communication skills, verbal and written. Guides pod work throughout the SDLC. Facilitates meetings and discussions and assists in making recommendations on semi-complex solutions. Excellent communication and documentation of functional/technical requirements, decisions made and status of work. Has intermediate experience in the areas of software development, databases, e-commerce, and customer service principles which help in understanding business requirements to be executed through technical solutions. Displays advanced interviewing and analytical skills, and can work independently to arrive at needed requirements. Team oriented and demonstrates ability to lead and assist team members to deliver quality stories when needed.

Duties:

• Obtain and utilize subject matter expertise with a responsibility of articulating requirements for efforts that deliver measurable value and success for the product and Trek as a whole

• Use a variety of tools and methods to communicate clearly with business partners, vendors, customers, developers and design and technology staff to analyze and identify opportunities for the different products and teams.

• Facilitate agile pod meetings and generate requirement documents, workflows, diagrams, and decisions/action items

• Research solutions and assess current and future state for requirements gathering and story writing.

• Clearly articulate status and decisions made as part of the agile development process

• Delivery of story requirements: ability to articulate and write stories according to written and verbal standards

• Display advanced interviewing and analytical skills, and can work independently to arrive at needed requirements.

• Manage and coordinate epic process with cross functional teams on semi-complex projects to aid in the completion of feature development.

• Assists team members when needed. Demonstrates ability to lead.

• Assist team to follow our agile SDLC process

• Facilitate discussion and assist in making recommendations on semi-complex solutions during idea generation, brainstorming sessions, and solutions oriented discussions.

• Understand basic concepts of coding/SQL, data architecture, e-commerce, customer service principles

• Responsible for gathering business ideas from initial brainstorming to getting into production; in the form of an Agile story, creating mock-ups, prototypes, ad-hoc SQL queries, and other artifacts.

• Leads recurring meetings with various business areas to gather business data requirements and needs

• Proactively collaborating with stakeholders in all levels of the business

WebTech:

• Writing basic flexible search queries via HAC to generate data for different asks

• Comprehension of impexes and confidently running impexes after review with developers

• Understanding of the type structure in Hybris and knowing how to navigate to data quickly

• Basic understanding of the architecture of the b2c and b2b sites

• Understands what data comes from BI and DI

• Moderate experience with eCommerce, CMS, POS, IMS, Integrations to 3rd party software, etc.

• Business Intelligence:

• Responsible for taking on support rotation with confidence; analyze bugs that come into our ticketing system and resolves independently or create a developer bug

• Analyst has demonstrated a moderate/intermediate knowledge of our BI Stack (SSAS, SSIS, SSRS, Azure Data products, Excel, Power BI, DAX) and computer languages (SQL)

• Participate in steering meetings.

• Execute QA/testing needed to assure the desired functionality and data integrity of BI solutions to meet the business requirements and deadlines

• Analyst has completed or is actively taking classes or getting certifications that benefit them in the BI Analyst role

• Analyst has intermediate knowledge of our database systems and can trouble shoot through our solutions.

• Analyst demonstrates they can keep up with story development and velocity in our sprints.

Ascend:

• Full ownership of visual diagrams and process flows to help assist in data modeling and story acceptance criteria

• Full ownership of Knowledge Base articles for new features that are going out - pull assistance Technical counterparts

• Advanced understanding of navigation of Ascend HQ and other Ascend applications

Position: Business Analyst 3

Description: Obtains and utilizes subject matter expertise with a responsibility of articulating functional/technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole.

Demonstrates quality communication skills, verbal and written. Leads pod throughout the SDLC, teaching agile process when needed. Facilitates meetings and discussions and assists in making recommendations on semi-complex to complex solutions. Superior organizational, communication, and documentation of feature requirements, decisions made and status of work. Has advanced experiences in the areas of software development, databases, e-commerce, customer service principles which help in understanding business requirements to be executed through technical solutions. Displays advanced interviewing and analytical skills, can work independently, and lead others to arrive at needed requirements. Team oriented and demonstrates ability to lead and mentor other Business Analysts.

Duties:

• Obtain and utilize subject matter expertise with a responsibility of articulating requirements for efforts that deliver measurable value and success for the product and Trek as a whole

• Use a variety of tools and methods to communicate clearly with business partners, vendors, customers, developers, and design and technology staff to analyze and identify opportunities to enhance mobile and web applications

• Lead discussion and help guide recommendations on complex solutions for the business need during idea generation, brainstorming sessions, and solutions oriented discussions.

• Facilitate agile pod meetings and generate requirement documents, workflows, diagrams, and decisions/action items

• Research solutions and assess current and future state for requirements gathering and story writing.

• Clearly articulate status and decisions made as part of the agile development process

• Delivery of story requirements: ability to articulate and write stories according to written and verbal standards

• Display superior interviewing and analytical skills, can work independently, and help others to arrive at needed requirements.

• Manage and coordinate epic process with cross functional teams on complex projects to aid in the completion of feature development.

• Understand intermediate concepts of coding, data architecture, e-commerce, customer service principles

• Mentor team members on solutions and database architecture, story writing and delivery standards.

• Assist Software Delivery Manager with establishing Standards Documentation

• Lead team to follow our agile SDLC process

• Responsible for gathering business ideas from initial brainstorm and getting into production; in the form of an Agile story, creating mock-ups, prototypes, ad-hoc SQL queries, and other artifacts.

• Leads reoccurring meetings with various business areas to gather business data requirements and needs

• Proactively collaborating with stakeholders in all levels of the business

WebTech:

• Responsible for ushering a business idea from initial brainstorm to production, in the form of a feature or series of features.

• Extensive experience with eCommerce, CMS, POS, IMS, Integrations to 3rd party software, etc.

• Writing flexible search queries via HAC to generate data for different asks

• Confidently writing and running impexes after review with developers

• Understanding of the architecture of the b2c and b2b sites

• How the sites interacts with blob storage, ETL, etc.

• Attend working sessions of other BAs and provide feedback

• Assist with BA Reviews to maintain story quality.

• Helping with pre-grooming of misc items

• Business Intelligence:

• Responsible for taking on support rotation with confidence; analyze bugs that come into our ticketing system and resolves independently or create a developer bug

• Participate in steerings

• Execute QA/testing needed to assure the desired functionality and data integrity of BI solutions to meet the business requirements and deadlines

• Analyst has demonstrated advanced skills and knowledge in our BI Stack (SSAS, SSIS, SSRS, Azure Data products, Excel, Power BI, DAX) and computer languages (SQL)

• Analyst has at least one professional certification (I.e. Scrum Master)

• Analyst has advanced knowledge of our database systems and can trouble shoot through our solutions.

• Analyst demonstrates they keep up with story development and velocity in our sprints

Ascend:

• Full ownership of visual diagrams and process flows to help assist in data modeling and story acceptance criteria - assist other BAs with creation and feedback

• Full ownership of Knowledge Base articles for new features that are going out - pull assistance Technical counterparts - assist other BA’s with creation and feedback

• Advanced understanding of navigation of Ascend HQ and other Ascend applications

• Identify and recommend improvements to our standards and processes

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. (https://www.greatplacetowork.com/certified-company/1001042) Learn more of why Trek is one of the top 100 Greatest Place to Work. (https://blog.trekbikes.com/en/2023/04/01/trek-makes-fortunes-top-100-best-companies-to-work-for/)