Start date: August/September 2024

Duration: 12 months, Full-time

Location: Johannesburg

Type of Employment: Internship

Every year, we welcome interns from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead.

Come build community, explore your passions and do your best work at Microsoft with thousands of university graduates from every corner of the world.

At Microsoft, Interns Workers work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passion, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.

Imagine yourself as a Microsoft Intern. Join Microsoft today and help us innovate and shape the business of tomorrow.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Learn more about our cultural attributes (https://careers.microsoft.com/us/en/culture)

We’re a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you?

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity.

• Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.

• Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.

• Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).

• Ensures detailed physical inventory tracking and staging.

• Help to reconcile and report inventory discrepancies. Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.

• Comply with security and data management policies.

Qualifications

• Currently pursuing or have completed a Bachelors/Masters Degree in IT, Retail, Warehousing, Logistics or Supply Chain Management.

• Customer service and interpersonal skills. 

• Enthusiasm towards leading technologies and motivation to learn and grow.

• Excellent verbal and written communication, analytical and presentation skills.

• You must be legally authorised to work in South Africa to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).  

Visit our Careers FAQ Page (https://careers.microsoft.com/us/en/faq)  to learn more about the interview process and answers to commonly asked question.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .