Finastra Business Consultant/Implementation Specialist (Teller Software) in Lake Mary, Florida
WHY DO WE LOVE COMING TO WORK EVERY DAY?
With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. At Finastra we celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers .
We are on a journey. After bringing two global Fintech leaders together in June 2017, Finastra has truly recognized the opportunity and power we have, by combining our expertise, successes and passion together. Whether it is in a collaboration hub or innovating with colleagues across our global landscape, we are one team creating a network of talent and creativity in a stimulating environment, to do what we can to make a difference for our customers .
Our people are leaders in their role and are always looking for new ways to help our customers grow, compete and optimize their business. From a graduate Software Engineer to an experienced Sales Executive – we are looking for personal leadership and people with the appetite to understand the markets and customers we serve. We drive innovation that challenges the status quo and feel proud of the positive differences that we make every day. We recognize talent and provide a work environment where leaders can drive results , develop and grow their careers.
Success is what you do, success is what we achieve, together.
The future of Finance is open – combine your talents with Finastra opportunities to create an exciting career with us.
For more information, visit Finastra.com
What will you contribute?
Reporting to the Senior M anager, Retail Core Implementation, Global Services , the Business Consultant for Bank Teller product, is responsible for data analysis and mapping, system configuration, implementation, consultative training and/or reinforcement of training, software installation training, and implementation support of software applications for new and existing clients. Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications. This position is client-facing and requires travel to the client site as the project warrants. Work performed is typically moderately complex.
Responsibilities & Deliverables:
Your deliverables as a Teller Business Consultant will include, but are not limited to, the following:
Interact with client, consultatively, to determine project requirements and needs analysis.
Establish and/or assist client with configuring system parameters and controls based on client’s business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
Conduct data analysis and mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.
Provide on-site or remote support during client conversions as applicable.
Establish and/or assist client with establishing system parameters and controls based on client’s business practices and processes, recommend best practices, review setup with clients, and gain client acceptance.
Conduct data mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.
Test and troubleshoot system configuration and functionality.
Validate new system input, output, and connectivity. Identify, research, and assist in resolving any issues with technical resources.
Facilitate converted database validation work sessions with clients, as applicable.
Assess and report risks during project and participate in the development and implementation of mitigation plans.
Communicate project scope, status, and risks to all stakeholders.
Record accurate and timely accounting of time spent on project related activities.
Follow established project, departmental, company procedures and quality standards.
Follow established project management standards. Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.
Complete post-implementation tasks in a timely manner.
Update internal documentation as applicable.
Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, professional services as needed.
Participate in the development of implementation or training content. Conduct software and software install training and/or reinforce prior training to both external clients and internal staff.
Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.
Minimum of 5 years of experience in relevant area of expertise, preferably for a financial institution or an industry software company.
Client facing service experience required.
Software implementation, support, or training experience strongly preferred.
Experience with project management disciplines preferred.
Experience with Finastra products a plus.
Experience with travel - must be comfortable travelling at least 25% of the time to client sites
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need assistance or an accommodation due to disability please contact us at 800-274-7280.
The Future is Collaborative . The Future is Open. The Future is Now.
Finastra unlocks the potential of people and businesses in finance, creating a platform for open innovation. Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, and treasury and capital markets. Our solutions enable customers to deploy mission critical technology on premises or in the cloud. Our scale and geographical reach means that we can serve customers effectively, regardless of their size or geographic location—from global financial institutions, to community banks and credit unions. Through our open, secure and reliable solutions, customers are empowered to accelerate growth, optimize cost, mitigate risk and continually evolve to meet the changing needs of their customers. 48 of the world’s top 50 banks use Finastra technology.
Finastra is an Equal Opportunity Employer in the United States. Qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, handicap or disability (physical or mental), Vietnam-era or disabled veteran status, and other factors protected by state and local laws. For more information please read Finastra's EEO Policy Statement at http://www.dh.com/sites/default/files/eeo-policy-statement.pdf .