Finastra Senior Product Manager in Lake Mary, Florida
WHY DO WE LOVE COMING TO WORK EVERY DAY?
With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. At Finastra we celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers .
We are on a journey. After bringing two global Fintech leaders together in June 2017, Finastra has truly recognized the opportunity and power we have, by combining our expertise, successes and passion together. Whether it is in a collaboration hub or innovating with colleagues across our global landscape, we are one team creating a network of talent and creativity in a stimulating environment, to do what we can to make a difference for our customers .
Our people are leaders in their role and are always looking for new ways to help our customers grow, compete and optimize their business. From a graduate Software Engineer to an experienced Sales Executive – we are looking for personal leadership and people with the appetite to understand the markets and customers we serve. We drive innovation that challenges the status quo and feel proud of the positive differences that we make every day. We recognize talent and provide a work environment where leaders can drive results , develop and grow their careers.
Success is what you do, success is what we achieve, together.
The future of Finance is open – combine your talents with Finastra opportunities to create an exciting career with us.
For more information, visit Finastra.com
What will you contribute?
Reporting to the Director Product Management, Retail Payments , the Senior Product Manager will manage life cycles of assigned products or services to optimize profit and meet client expectations, marketing, financial, and corporate growth objectives. This includes business case development, market research, development of product marketing strategies, advertising, promotion, and strategies associated with new and existing products(s). Tracks and monitors projects and provides needed information to all impacted areas of the company.
Responsibilities & Deliverables:
Your deliverables as a Senior Product Manager will include, but are not limited to, the following:
Gain a deep understanding of the customer experience, identify and fill product gaps, generate new ideas that grow marketshare, and drive growth.
Manage the entire product lifecycle from strategic planning through go-to-market.
Identifies product market opportunities through market research, customer profiling, needs analysis, market sizing and competitive analysis.
Serves as the key contact for product questions and new product ideas which surface from customers, sales, or market research.
Identifies and analyzes critical issues related to the product design and promotion of the product(s).
Translates product strategy into recommendations and feature definition to address market opportunities.
Provides overall direction for product enhancements and general product development requirements.
Works with product marketing department to develop effective communication activities and programs including product positioning and collateral development
Lead product focus groups
Lead user conference sessions and general industry topics.
Develop and implement methods and procedures for monitoring projects such as preparation of records of expenditures and research findings, progress reports and staff conferences, in order to inform management of current project status.
Manages the resolution of escalated customer problems. Escalates problems and issues to other departments when needed.
Develops proper and thorough documentation (internal and external) describing enhancements as appropriate.
Identifies continuous improvement opportunities for Product Management processes.
Vendor Management including maintaining a directory of vendors with contact information and other pertinent data as well as analyzing potential future partner relationships.
7 or more years of relevant financial services software experience (support, etc.) .
7 or more years of Financial Industry experience.
Experience working with project management software application analysis, design or implementation (knowledge of project management principles).
Proven track record of product management accomplishments and initiatives with demonstrated success in product launches and end-to-end execution of marketing strategies.
Consumer lending operations, credit policy, and/or mortgage banking, financial institution product management experience preferred.
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need assistance or an accommodation due to disability please contact us at 800-274-7280.
The Future is Collaborative . The Future is Open. The Future is Now.
Finastra unlocks the potential of people and businesses in finance, creating a platform for open innovation. Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, and treasury and capital markets. Our solutions enable customers to deploy mission critical technology on premises or in the cloud. Our scale and geographical reach means that we can serve customers effectively, regardless of their size or geographic location—from global financial institutions, to community banks and credit unions. Through our open, secure and reliable solutions, customers are empowered to accelerate growth, optimize cost, mitigate risk and continually evolve to meet the changing needs of their customers. 48 of the world’s top 50 banks use Finastra technology.
Finastra is an Equal Opportunity Employer in the United States. Qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, handicap or disability (physical or mental), Vietnam-era or disabled veteran status, and other factors protected by state and local laws. For more information please read Finastra's EEO Policy Statement at http://www.dh.com/sites/default/files/eeo-policy-statement.pdf .