Strategic Account Manager

Location: This position will work a hybrid model (remote and office). The ideal candidate must live within 50 miles of the Elevance Health Pulse Point location in Manchester, NH.

The Strategic Account Manager is responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services based on business size and scope. Acts as a resource to team members and may assist with on-boarding of new sales associates.

How you will make an impact:

• Achieves retention and growth targets through expert execution of sales process.

• Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities.

• Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.

• Develops strategic business plans to address broker and/or client needs.

• Conducts broker/agency education on pertinent topics.

• Acts as primary customer contact.

• Coordinates with internal partners to meet and exceed client expectations.

• Drives opportunities for additional growth and product sales.

• Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment.

• Provides consultative and strategic sales knowledge to Individual, Small and/or Large Groups with a solid understanding of client and company objectives.

• Acts as a resource to team members and may assist with on-boarding of new sales associates.

Minimum Requirements

• Requires a BA/BS and a minimum of 6 years of sales experience; or any combination of education and experience which would provide an equivalent background.

• Sales license is required to be obtained and appointed within 60 days of hire.

Preferred Skills, Experience, and Capabilities

• Experience working in the managed care/healthcare insurance industry is preferred.

• Experience interacting confidently with key stakeholders, as a subject matter expert, and comfortable with influencing decision-making preferred.

• Excellent written, oral, presentation, and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties highly preferred.

• Proven ability to resolve complex issues in a fast-paced and high-demand environment is strongly preferred.

• Proficient with Microsoft Office products, MS Teams, and Salesforce highly preferred.

• Experience with office tools, cloud-based software, social media & collaboration tools are strongly preferred.