The Product Analyst will analyze and synthesize data to get insights needed to make the best product development decisions.

Bright Horizons is a leading provider of workforce education programs that future-proof organizations by building employee skills. We know the best organizations are fueled by people inspired by their jobs and professional possibilities. We help top employers around the country provide that inspiration, with affordable, targeted, and guided education programs that build professional futures. Our goal is to create pathways and learning opportunities that align employees’ career goals to organizational skills needs, addressing engagement, filling talent gaps, and transforming workforces to be ready for the future.

What you will be doing:

• Perform ad hoc SQL queries to help the teams make data-driven decisions

• Work as a liaison between the stakeholders and BH teams to ensure Objectives and Key Results are accurately measured and visualized on OKR dashboards or other data analytics products

• Work as a liaison between the team to ensure data requests are prioritized and worked appropriately as per business need

• Create and maintain roadmaps for analytics products per company goals

• Participates in UAT validation and detailed user story acceptance criteria for OKR data analytics products

• Groom, write, and prioritize user stories as well as maintain backlog stories per the roadmap

• This role will leverage participant data to increase engagement and reach revenue goals through segmentation of data and market research that exists within the different marketing business applications.

• Collaborate with marketing business stakeholders and the business intelligence team to fully understand, define and document business definitions and translate to technical definitions. Help with data cleanliness in source systems.

• Identify gaps, troubleshoot technical issues and document changes with interfaces and reporting

• Implement tagging schemes and test plans for site enhancements, campaigns and conversion programs (GA4)

• Regularly analyze performance and pull reports from a variety of business analytics platforms

• Contribute expertise to customer-facing initiatives (segmentation and profiling, marketing automation, e- mail, CRM integration, etc.).

• Partner with IT & Business Intelligence teams to facilitate the analysis of customer engagement activities (by product and by account)

• Data visualization to measure marketing campaign efforts and performance

What we hope you will bring to this role:

• Bachelor's Degree preferred

• 3 years of Experience required

• Knowledge of and experience with Bright Horizons data warehouse, databases, and general data structure preferred

• Knowledge of and experience with web analytics platform required, as well as experience with data visualization in Excel

• Knowledge and fluency in SQL required

• Knowledge of Bright Horizons products, our end users and the specific problems we are solving for preferred

• Experience developing REST and GraphQL APIs preferred

• Role will be based out of either a Bright Horizons office or home office. Occasional travel will be required at a maximum twice a year

Compensation Range:

The annual salary for this role is: $90,000

Compensation Range: $90,000 / year

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Passion, Potential, and Possibilities

All three await you in a Bright Horizons ® career. Whether you work in one of our child care centers, a corporate office, or a family’s home, you’ll be part of a company named 20 times as one of FORTUNE’s “100 Best Companies to Work For.” (https://youtu.be/IkTDOR2cFHA) ​​​​​​​Join a team driven to make a difference, one child, one family, and one organization at a time. Come build a brighter future with us .