Job Information
Community Health Action of Staten Island SNAP Outreach Specialist in Staten Island, New York
SNAP Outreach Specialist
Staten Island, NY (http://maps.google.com/maps?q=2134+Richmond+Terrace+Staten+Island+NY+USA+10302) • Community Access
Job Type
Full-time
Description
Title:SNAP Outreach Specialist
Department:Community Access
Reports To:Coordinator, Benefits & Data Management
Location:2134 Richmond Terrace, Staten Island, NY 10302
Position Status:Full Time
FLSA Status:Non-Exempt
Pay Rate:$41,600-43,600 annually; excellent benefits package including generous paid time off benefits (4 weeks of vacation plus paid holidays, personal, sick time), medical, dental, and vision plan options, employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more!
Community Health Action of Staten Island (CHASI)drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low-income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.
POSITION SUMMARY:
The Nutrition Outreach and Education Program (NOEP) Outreach Specialist focuses on increasing enrollment in the Supplemental Nutrition Assistance Program (SNAP). The NOEP Outreach Specialist is responsible for conducting SNAP outreach, prescreening potentially eligible individuals/households for SNAP with low-income Staten Island residents, and assisting individuals and households in completing a SNAP application. The NOEP Outreach Specialist will primarily work from our Food Pantry location and will also work with clients in various other sites on Staten Island’s North Shore, as scheduled.
DUTIES & RESPONSIBILITIES:
Establish a working relationship with the local Department of Social Services (DSS) and/or Human Resources Administration (HRA)
Responsible for all SNAP outreach activities to increase access and participation in the SNAP Program, including, but not limited to:
Create and produce outreach materials in order to educate potentially eligible individuals about SNAP (food stamps)
Coordinate education presentations for potentially SNAP-eligible community members, stakeholders, and leaders through community events, presentations, and tabling opportunities in the community
Outreach to and pre-screen clients at CHASI’s Food Pantry and Mobile Food Pantry locations for eligibility in the program
Pre-screen individuals and households for SNAP eligibility, providing an estimated SNAP benefit amount, if able
Assist potentially SNAP-eligible individuals in applying for SNAP, including gathering of required documents
Refer all eligible clients to our Benefits Navigators for SNAP application submissions
Help resolve barriers potentially SNAP-eligible clients encounter when applying for SNAP
Collaborate with local community-based organizations, educating them about the importance of NOEP and SNAP
Confidentially track client information and outcomes for reporting purposes
Attend all mandatory trainings and webinars
Report outcomes via Hunger Solutions New York’s online Contract Management System and complete other data entry and reporting as required by funder or agency on a timely basis
Conduct regular, comprehensive client documentation reviews for quality and completeness
Achieve annual program targets as assigned by Hunger Solutions New York
Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values
Other duties as assigned
Requirements
QUALIFICATIONS:
At least 2 years of experience in the human services field required; experience providing community-based outreach, making linkages and referrals, and/or establishing community partnerships highly preferred
High School Diploma or Equivalency required.
Familiarity with resources on Staten Island highly preferred
Bilingual (English/Spanish) preferred
Must have a reliable means of transportation to get to and from community events and presentations in a timely manner.
Proficiency with technology, web-based applications, and Microsoft Suite (Word, Excel, Outlook, PowerPoint)
Interviewing and assessment skills
Excellent oral and written communications skills; comfort with public speaking; ability to manage communications tactfully and professionally with a high attention to detail and accuracy
Strong organizational skills and attention to detail with an ability to handle multiple projects and activities while meeting established timelines
Ability to work independently while also bring a team player with an ability to work on diverse teams with shared responsibility and accountability; ability to contribute to a positive, productive, open, and supportive environment
Must have reliable means of transportation
CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff.
People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.