Finastra Systems Engineer in Trivandrum, India

WHY DO WE LOVE COMING TO WORK EVERY DAY?

With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. At Finastra we celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers .

We are on a journey. After bringing two global Fintech leaders together in June 2017, Finastra has truly recognized the opportunity and power we have, by combining our expertise, successes and passion together. Whether it is in a collaboration hub or innovating with colleagues across our global landscape, we are one team creating a network of talent and creativity in a stimulating environment, to do what we can to make a difference for our customers .

Our people are leaders in their role and are always looking for new ways to help our customers grow, compete and optimize their business. From a graduate Software Engineer to an experienced Sales Executive – we are looking for personal leadership and people with the appetite to understand the markets and customers we serve. We drive innovation that challenges the status quo and feel proud of the positive differences that we make every day. We recognize talent and provide a work environment where leaders can drive results , develop and grow their careers.

Success is what you do, success is what we achieve, together.

The future of Finance is open – combine your talents with Finastra opportunities to create an exciting career with us.

For more information, visit Finastra.com

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What will you contribute?

As a member of the systems management support team, this position is a technical resource whose responsibilities are to include application configuration, implementation, technical systems administration skills of both internal and customer premise environments. Additional responsibilities include technical management of performance and support of multiple Internet / Intranet and distributed systems environments including hardware, operating system, middleware, database, server administration tools and application server environments.

Systems engineering responsibilities include: Implimentations, application support, incident management, daily monitoring, operational procedures, backup and recovery, disaster recovery planning, testing & support, systems integration support and configuration management, performance analysis/tuning, assessing network performance relative to the systems supported, systems architecture analysis, critical business application (Internet, Intranet or Client Server) performance assessment and capacity planning.

Project assistance may also be required providing systems administration when implementing new functionality supporting business area requirements.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited to, the following:

  • Should have knowledge for ITIL process Incident/Change/Release

  • Perform application installations and implimentations.

  • Work with both internal and external environments to set up, configure and manage various business elements

  • Cordination with internal teams and customers.

  • Work within a multi-tenant datacenter environment.

  • Provide production support for Azure IAAS application

  • Creation and maintenance of various environments using variety of tools

  • Assist all customers and provide production support for all designs and perform tests on all installation process for infrastructure.

  • Perform all tests on production applications, prepare recovery procedures for all applications and provide upgrade to the same.

  • Ensure production support has the right level of monitoring that allow proactive issues identification within our environment

  • Monitor all alerts and escalate all issues for all procedures and systems.

  • Analyze all business processes and ensure compliance to all controlled processes according to business requirement.

  • Provide the support to the task of tracking and controlling changes in the software (software configuration management).

  • Should be able in managing, planning, scheduling and controlling a software build through different stages and environments; including testing and deploying software releases (Release management)

Required Experience:

Skill:

  • Candidate should have strong Windows Server and virtual machine knowledge.

  • Strong knowledge of Azure cloud environment is a plus.

  • Strong troubleshooting skills

  • Microsoft SQL Server knowledge.

  • Microsoft IIS knowledge.

  • Knowledge on build and release management tools

  • Scripting and automation knowledge.

  • Ability to handle all system administration tasks.

  • Understanding system performance configuration and tuning techniques.

  • Strong customer focus and management of client expectations; ability to establish a high level of user trust and confidence in IT's knowledge of and concern for users' business needs.

  • Ability to establish and maintain effective working relationships with managers, peers, application development teams and external suppliers.

  • Ability to work in a fast-paced and dynamic environment.

  • Must be detail-oriented and able to work independently with minimal supervision

  • Proactive, detail oriented, willing to learn.

  • Must be curious and maintain ongoing self-education through research, in addition to provided training tools.

  • Good verbal and written communications skill

  • Should be flexible to work in night shifts, including weekends on demand.

Experience:

  • 2 to 5 years experience in technical infrastructure and application operations support environments.

  • Experience in supporting high volume and high availability Internet, Intranet and Client/Server systems.

  • AppOps/DevOps experience in manual and automated application deployment eg. Octopus Deploy

  • Experience in working a multi-tenant datacenter environment.

  • Experience with script writing to automate recurring tasks improving operational efficiency.

  • Understanding of TCP/IP, FTP and systems integration through networking concepts.

  • Understanding of Windows domain architecture and administration.

  • Understanding of DNS and DHCP design.

  • Knowledge on Firewall rules and Load balancer management

  • Understanding of backup and disaster recovery.

  • Experience with SQL database management.

  • Experience with IIS management.

  • Experience with automated monitoring tools a plus.

  • Demonstrated experience working well with IT customers of varying levels of technical expertise in high-pressure situations and complex environments.

  • Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience.

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The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need assistance or an accommodation due to disability please contact us at 800-274-7280.

The Future is Collaborative . The Future is Open. The Future is Now.

Finastra unlocks the potential of people and businesses in finance, creating a platform for open innovation. Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, and treasury and capital markets. Our solutions enable customers to deploy mission critical technology on premises or in the cloud. Our scale and geographical reach means that we can serve customers effectively, regardless of their size or geographic location—from global financial institutions, to community banks and credit unions. Through our open, secure and reliable solutions, customers are empowered to accelerate growth, optimize cost, mitigate risk and continually evolve to meet the changing needs of their customers. 48 of the world’s top 50 banks use Finastra technology.

Finastra is an Equal Opportunity Employer in the United States. Qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, handicap or disability (physical or mental), Vietnam-era or disabled veteran status, and other factors protected by state and local laws. For more information please read Finastra's EEO Policy Statement at http://www.dh.com/sites/default/files/eeo-policy-statement.pdf .

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