Job Information
ICONMA, LLC Debt Collector in United States
Our Financial client is looking for Debt Collector I who will be responsible to execute adequate and timely collection and/or instigate recovery activities in order to minimize risk costs and optimize returns. Responsibilities
Identify and investigate payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps
Communicate with debtors by telephone and in writing
Manage debtors and arrears process
Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request
Continue all necessary actions to collect payments and/or terminate accounts
Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery
Required Skills
Bachelor's Degree strongly preferred
2-3+ years of collections experience
Business-to-business collections experience is highly preferred
Experience & knowledge in the leasing & finance sector is a plus
Experience with measurables and KPIs in collections
Someone who can hit the ground running and is ready to learn
Able to work out administrative issues and account reconcilements
Ability to multitask and work out of multiple systems at once
Ability to pivot from inbound to outbound calls at any given time
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #alljobs