We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses

• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

• Retirement savings benefit

• Rewarding culture that values wellness and well-being

• Performance Bonus

• Global network of industry experts

• Extensive training resources

Job Description:

We’re looking for a Senior Underwriting Associate to join our Cdn GB Underwriting - New Business Quotes team at MBPS. In this role, you are expected to:

• The New Business Quote Specialist is responsible and accountable for efficiently and effectively responding to Requests to Quotes from our Advisor community.

• Depending on the size and complexity, the New Business Quote Specialist will work closely with the New Business Underwriting team, and the Account Executives to discuss and educate the Advisor with regards to missing information, plan design, alternates, product suggestions, customer solutions, and price positioning

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• The Underwriting Senior Associate is responsible and accountable for efficiently and effectively responding to Requests to Quotes from our Advisor community.

• You are also responsible to ensure Requests for Quotes are quoted correctly, agreed upon Discretionary Spending Account is applied correctly, and proposal packages are created and sent back to advisors within the published turnaround time.

• Depending on the size and complexity, the Underwriting Analyst will work closely with the New Business Underwriting team, and the Account Executives to discuss and educate the Advisor with regards to missing information, plan design, alternates, product suggestions, customer solutions, and price positioning.

• Accurately input plan design detail, employee data, premium, claims and rate history in PlanLink to create an attractive, professional new business proposal within the stated turnaround time of 24 hours

• Possess strong knowledge of group benefits in order to interpret Advisor specifications or current carrier contracts to fit Manulife’s plan design features

• Adjust final rates with a Discretionary Spending Account (DSA) to allow our quotes to be competitive in the market place

• Review final proposal output including rates to ensure accuracy and responsibility of final action.

• Partner with the group benefit Underwriters to ensure consistent messaging to the Advisors regarding plan design and risk management

• Assist the Account Executives in educating the Advisors on Manulife’s group benefits product offerings and risk tolerances

• Managing the national generic inbox to ensure items are processed or direct work to team members based on geographic assignment

Qualifications:

• High School/Senior High/Vocational Course/1-year completed in a Bachelor's program with relevant work experience of at least 2 years; Bachelor's Degree holders are welcome to apply

• At least one to two years of relevant experience

• Amenability to work on morning schedules, weekends, and Philippine holidays (when needed)

• Mactan Newtown, Lapu-Lapu City, Cebu

• Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

• Excellent English communication skills (spoken and writing)

• Strong customer service skills (ability to build rapport, demonstrate empathy, and outline key steps in delivering good customer service)

• Strong analytical and problem solving skills to comprehend and act on presented customer concern or problem

• Ability to multi-task and navigate multiple applications at the same time

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .